Community Information/Marketing

The Office of Communications produces promotional resources for McAllen ISD, handles all Public Information requests and also oversees the district’s instructional television programming on Spectrum 1301.

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The McAllen ISD Office of Communications and McAllen Instructional Television (MITV) staff is committed to providing open, accurate, and effective information to our students, parents/guardians, teachers, staff, communities and the public using mixed media on a variety of platforms. We understand that maintaining an interactive conversation with our stakeholders is essential to building positive relationships. These relationships are the foundation for a strong school district that is focused on the needs of children.

Our Vision

We are the “go-to” source for complete, accurate and timely information about McAllen ISD.


Our Mission

We build relationships with the community as a credible, consistent, and transparent source of information regarding McAllen ISD. We tell the District’s story to support the goal of preparing every student to graduate and be college and career ready.


What we do

The Office of Communications provides internal and external communication services to McAllen ISD schools and departments. Special events, media relations, School Board meetings, crisis communications, community relations and the promotion of McAllen ISD are key functions of the team.


The department publishes an electronic newsletter and maintains and updates news and information at The department also maintains the District website while producing District videos through MITV (McAllen Instructional Television).


The Office of Communications manages the Districtwide Partners in Education Program (PIE)  and manages annual events including General Assembly, Teacher of the Year, the Superintendent’s Fishing for Kids Tournament and the Superintendent’s Golf Tournament.  


McAllen Instructional Television on cable channel 1301

Since 1995, McAllen Instructional Television (MITV) has provided news and events to the McAllen ISD family. Whether it is kinder rodeo, a concert, sports, talk shows, School Board meetings, student productions or instructional programs, MITV covers the District from the ground up to keep you informed. A leader in school-sponsored television, MITV has won multiple awards at the state and national level. Check out our videos on our You Tube channel!


Media Protocols

McAllen ISD works in cooperation with news and other media outlets. To ensure we are focused on our mission of educating and empowering every student, along with our focus on safety and security, district protocols are in place to guide media inquiries.

All requests and inquiries other than those for athletic events are to be directed to the Office of Communications.


The media contact for the Office of Communications is Mark May. 

·      956-451-1541



Staff who are contacted by media are to refer media requests to the Office of Communications prior to granting access to media. McAllen ISD Office of Communications staff will then assist media with organizing dates, times and location and provide other information, depending on the request or inquiry.


Staff should not hesitate to contact the McAllen ISD Office of Communications if they have questions or need assistance at 956-618-6023 or 956-451-1541.


Media on district property

Prior approval from the Office of Communications must be obtained before any media, including reporters, photographers or videographers, are allowed on district property.


All visitors, including media, are required to check-in at district facilities or a school’s main offices and present their press ID badge plus their driver’s license as identification. All visitors are required to wear visitor badges at all times while on district property.


Generally speaking, we ask that media who wish to conduct random “man on the street” interviews or who wish to get video of a district facility do so from off district property, not disrupt the learning environment, and/or block any entryways.


Student and staff privacy

Student and staff photographs, video, and interviews may only be conducted with the permission and at the discretion of the McAllen ISD Office of Communications.


All students who are to be photographed, recorded or interviewed must have media releases on file. The Family and Educational Rights and Privacy Act (FERPA) is observed at all times in terms of what information can or cannot be shared about students.


Athletic events

Those who wish to cover athletic events and request field/court access need to contact the Department of Athletics at 956-618-6089. Or, they may email Athletics Director Paula Gonzalez at


Non-Media Inquiries

If you are not a member of the news media but have questions about McAllen ISD, please contact us at 956-618-6023 or email us at


Norma Zamora-Guerra
Community Information Director
956-618-6023/ fax 618-7387

Julian Olivarez 
MITV Producer

Juan Rodriguez
Marketing Specialist

Mark May
Community Information Specialist

Veronica Carrasco-Martinez
Secretary to Director
956-618-6023/ fax 618-7387

Antonia “Toni” Chapa
956-618-6021/ fax 618-7387